9999bet Terms & Conditions — User Agreement & Full Policy

By using 9999bet (hereinafter referred to as the "Platform", "we", or "Company"), you fully agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the Platform.

These Terms & Conditions apply to all 9999bet services, games, betting markets, promotions, and mobile applications. We reserve the right to update these terms at any time, and any changes will take effect from the date they are published on the website.

Governing Law & Jurisdiction

9999bet operates under an international Curacao eGaming licence and adheres to international online gaming laws and regulations.

The following requirements must be met to register and use services at 9999bet:

• You must be at least 18 Years must be
• You may only hold one account
• You must register under your own name — not on behalf of someone else
• All information you provide must be truthful and accurate
• Online betting must be legally permitted in the country from which you are accessing the Platform
• You must be of sound mind and capable of making your own decisions

Identity Verification (KYC)

9999bet may ask you to submit identity documents for verification at any time. Typically, any one of the following is acceptable:

• National ID Card (NID)
• Passport
• Driving Licence
• Birth Registration Certificate (for proof of age 18+)

Withdrawals may be temporarily placed on hold if identity verification is incomplete. This is done solely for your protection.

Each user is entitled to only one One Account can be created. If multiple accounts belonging to the same person are detected, all accounts will be closed and any remaining balance may be forfeited.

Password & Security

• Keep your password confidential — never share it with anyone
• Use a strong password combining numbers, letters, and special characters
• Keep Two-Factor Authentication (2FA) enabled
• Report any suspicious activity on your account to us immediately
• You are fully responsible for any third-party access to your account

Update Account Information

If your email, phone number, or address changes, update your account immediately. 9999bet is not responsible for payment delays or cancellations resulting from incorrect information.

Deposit Rules

Deposits at 9999bet can be made via bKash, Nagad, and approved bank channels. Funds are typically credited to your balance instantly.

Withdrawal Rules

• Withdrawals can only be made to the same payment method used for the deposit
• Minimum Withdrawal Amount: ৳500
• After KYC verification, withdrawals are typically processed within 1–3 minutes
• Large withdrawals (over ৳1,00,000) may require additional verification
• To withdraw bonus funds, the specified wagering requirements must be met

9999bet regularly offers a variety of promotional deals. Each offer has its own terms. General bonus terms are outlined below:

Wagering Requirements

• Bonus funds may only be withdrawn once the specified wagering requirements have been met
• Wagering is generally set at a multiple of the bonus amount 3x to 10x
• Bets placed on certain games may not count toward bonus wagering — this will be specified in the terms
• Bonuses are generally valid for 7–30 days from the date they are credited
• Maximum withdrawal limits may apply to bonus winnings

Bonus Abuse

The following actions will be considered bonus abuse and may result in account closure:

• Claiming bonuses using multiple accounts
• Bonus arbitrage (placing the same bet across multiple platforms)
• Claiming bonuses using false information
• Depositing and withdrawing solely for the purpose of using bonuses

Sports Betting

• Once a bet is confirmed, it cannot be cancelled (except for live betting)
• Bets will be refunded if an event is cancelled
• Payouts will be determined based on official results
• If incorrect odds appear due to a data feed error, 9999bet reserves the right to void the affected bet
• Any bet suspected of match fixing will be subject to investigation

Casino Games

• All games use RNG (Random Number Generator)
• If a game is interrupted due to a technical error, 9999bet will resume it from the last saved point
• The rules for each individual game will be displayed when the game loads
• In Live Dealer games, the dealer's decision is final

Odds & Payouts

9999bet displays odds in decimal format. Payout calculation: Bet amount × Odds = Total return (including bets). Maximum payout limits are set individually for each market.

• Operating Multiple Accounts
• Using a fake or another person's identity
• Placing bets using bots, software, or automation tools
• Hacking or unauthorized access to the platform
• Placing bets or managing accounts on behalf of other members
• Money laundering or processing of illegal funds
• Deliberately exploiting technical glitches on the Platform
• Threatening or harassing other members
• Opening an account on behalf of a minor

If you believe someone has opened an account using your identity, please contact us immediately contact our support Contact us.

9999bet firmly believes that gaming is for entertainment — not addiction. We offer a range of protective tools to ensure the safety of our members:

Protective Tools

• Deposit Limits: Set daily, weekly, or monthly limits
• Betting Limits: Set a maximum stake limit per bet
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days
• Self-Exclusion: Option to self-exclude from gaming for 6 months up to permanently
• Reality Check: Gaming time reminders after a set period

Minor Protection

9999bet recommends age verification and parental controls to prevent minors from accessing the platform. Parents can use content filtering software on their devices.

For any disputes or complaints, please contact our customer support team first. We aim to respond within 48 hours.

Complaints Process

1. Submit a complaint via Live Chat or email
2. Keep a record of your complaint reference number
3. Our team will begin an investigation within 48 hours
4. Additional information or supporting documents may be requested if needed
5. A final decision will be communicated within 14 business days

If you are not satisfied with our decision, you have the option to refer the dispute to a neutral third-party mediator. This process is completely free of charge.

Changes to Terms & Conditions

9999bet reserves the right to modify, add to, or remove these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

Continued use of the Platform after updated Terms & Conditions have been published will be considered acceptance of the revised terms.

Account Closure

• At your request: You may request account closure at any time. If you have a remaining balance, please withdraw it beforehand.
• On our part: Accounts may be closed without notice in cases of rule violations, fraud, or illegal activity.
• Inactivity: An account will be declared inactive if there is no activity for 12 months.