9999bet believes your privacy is a fundamental right. This policy clearly sets out what information we collect, why we collect it, and how we keep it secure.
A transparent breakdown of what data is collected and where it comes from.
Why and how your data is used — every purpose is clearly stated.
The circumstances under which data may be shared with third parties.
The technologies and measures we use to keep your data safe.
How to exercise your right to view, correct, or delete your personal data.
What types of cookies we use and how you can manage them.
Scope and Applicability of This Privacy Policy
Welcome to the 9999bet Privacy Policy. We understand that sharing personal information online raises a lot of questions — Is my data safe? Who can see it? How will it be used? In this policy, we have made every effort to answer those questions honestly and clearly.
This privacy policy applies to the 9999bet website, mobile app, gaming platform, and all communications with us. By using 9999bet, you are agreeing to this privacy policy.
This policy has been written in English for the convenience of our users. In the event of any legal dispute, the English version shall be considered the definitive text.
9999bet (9999bet-baji.com) is the Data Controller for your personal information. We operate under an international Curacao eGaming licence and adhere to GDPR-compliant data protection practices.
Types of Data Collected & Their Sources
9999bet only collects data that is strictly necessary. Collecting unnecessary or excessive information goes against our policy. Below is a breakdown of the data we collect, organised by category:
Full name, date of birth, national ID number, email address, mobile number, and residential address.
BKash/Nagad numbers, bank account details, transaction history, and deposit/withdrawal records.
IP address, browser information, device details, login timestamps, gaming history, and betting patterns.
Live chat logs with customer support, email correspondence, and support ticket details.
Photos, NID, passport, or other government-issued documents uploaded for identity verification.
We never collect your password or OTP. That information stays with you alone.
How Your Data Is Used
9999bet uses your information only for lawful and necessary purposes. Full details are provided below:
| Purpose | Type of Data Used | Legal basis |
|---|---|---|
| Account creation and management | Identification details, email | Contract performance |
| Payment processing | Financial information, transaction history | Contract performance |
| Identity Verification (KYC/AML) | NID, photo, address | Legal obligation |
| Customer Support Services | Contact information, account details | Legitimate interest |
| Fraud Prevention | Usage Data, IP Address | Legitimate interest & legal obligation |
| Responsible gaming monitoring | Betting Patterns, Gaming History | Legitimate Interests & Licensing Requirements |
| Sending Promotional Offers | Email, phone number, preferences | Consent |
You can opt out of promotional emails or SMS from 9999bet at any time. Update your notification preferences in account settings or contact support directly.
How Long We Retain Your Data
9999bet does not retain any data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
Once the retention period expires, your data is securely deleted or fully anonymized. This is ensured through annual data audits.
When and Why Information Is Shared
9999bet never sells your data — not ever. That said, in certain specific circumstances, limited information may need to be shared with third parties:
Before sharing any data with third parties, we verify that they adhere to the same strict privacy standards upheld by 9999bet.
The Technology We Use to Protect Your Data
9999bet employs industry-leading security technology to protect your data. Our security team monitors all systems around the clock, 24 hours a day.
You Have Full Control Over Your Data
9999bet believes you have complete ownership over your personal data. In accordance with GDPR and international data protection laws, you are entitled to the following rights:
The right to know what information we hold about you and to receive a copy of it.
The right to correct any inaccurate or incomplete information.
Request the deletion of your data under certain circumstances.
The right to restrict how your data is used for specific purposes.
The right to receive your data in a structured, portable format.
The right to object to the processing of your data for specific purposes.
To exercise any of the above rights, please contact our data protection team. We aim to respond within 30 days.
Which Cookies We Use and Why
9999bet uses cookies on its website and app to enhance the user experience. Cookies are small text files stored in your browser.
| Cookie Types | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Login sessions, security, and core platform functionality | Until end of session | No (mandatory) | |
| Usage analytics, site performance monitoring | 1 Year | Yes | |
| Personalised Offers & Promotions | 6 Months | Yes | |
| Remembering language, theme, and other preferences | 1 Year | Yes |
Cookies can be managed or deleted at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Special Notice for Users Under 18
9999bet strictly prohibits the use of its services by minors (under 18). We do not knowingly collect any personal information from minors.
If any member is found to be under 18, their account will be immediately closed and all associated data will be deleted.
If You Have Questions or the Policy Changes
For any questions or requests regarding this Privacy Policy, please contact our Data Protection Officer:
If 9999bet makes any changes to this Privacy Policy, registered members will be notified via email and through an on-platform notification. For significant changes, at least 30 days' advance notice will be provided.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
Read our Privacy Policy? Go ahead and register with confidence — your information is fully protected and a 100% bonus is waiting for you.